Joel Lazarus | Trustworthy Professional

Services

Ultimate Service®

When it comes to real estate, it seems like everybody talks about customer service. But service isn't just talk. At Coldwell Banker, we recognize that you want more than just conversation. You want a commitment to action. That's why we've created Ultimate Service® a system that puts you in control. Ultimate Service® delivers real value and assures you the highest possible level of customer satisfaction.

Custumer Satisfaction .. the measurement that matters!

Custumer Satisfaction .. the measurement that matters!

1. We listen: We want to know what things are most important to you, the customer. Tell us. We'll listen.

2. Together we set our written service standards: Together we'll develop a customized service plan that reflects you specific needs. We will live up to these written commitments, or you have the right to cancel you Buyer's or Seller's agreement.

3. You evaluate us: When our job is done, we'll ask you to complete a Customer Satisfaction Survey telling us how we did and how we can improve.

The Result: Ultimate Service We take everything we've learned along the way and use it to continually improve the services we offer.

Coldwell Banker ConciergeTM

The Coldwell Banker Concierge™ Program introduces you to special programs for Coldwell Banker customers that can help you save time and money on a variety of goods and services that benefit homeowners.

These centralized services offer you convenience and peace of mind before, during and after your busy home buying or selling experience. Coldwell Banker is continually working towards 100% customer satisfaction by going above and beyond the traditional bounds of real estate service.

Please contact me for more information about the Coldwell Banker Concierge™ Program.

Not quite ready to buy or sell? Want to keep up to date on the housing market and mortgage rates? Need advice on renovations and home maintenance?

Sign up for my customized eNewsletter and your questions will be answered! "@Home With Coldwell Banker" features articles on buying and selling homes, renovations, household tips and of course has the latest mortgage rates and housing industry news.

Delivered 8 times a year directly to your inbox at no cost to you - what easier way is there to keep up to date with real estate?

Please contact me for more information.

Ultimate Service Surveys

We've surveyed thousands of customers from coast to coast. Their needs, wishes and expectations have helped us establish the high standards of performance we work so hard to provide to every customer - every time.

Thank you for selecting Coldwell Banker to assist you with your recent real estate transaction. I sincerely appreciate your taking the time to fill out my customer satisfaction surveys. Please select the buyer or seller survey.

Personal Retriever CanadaTM

Coldwell Banker's Personal Retriever is an automatic, confidential Email service to help you find your new home or monitor how much homes are selling for in your neighbourhood . There is no cost or obligation and no one will call.

Personal Retriever Canada™ lets you create your very own personalized portfolio of real estate information. If you would like to obtain a Personal Retriever™ account of your own please sign up here.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		JOEL LAZARUS Sales Representative COLDWELL BANKER TERREQUITY REALTY BROKERAGE* 416-496-9220 FAX: 416-496-2144 jlazarus@terrequity.com

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Coldwell Banker Terrequity Realty, Brokerage*, 211 Consumers Rd, Ste. 105, Toronto ON M5E 1R4
*Independently Owned and Operated